Q. How do I pay for my order on RoboOcean?
Ans: RoboOcean offers multiple payment options, including COD (Cash on Delivery), UPI (PhonePe, Paytm, Google Pay), credit cards, debit cards, net banking, and more. You can view all available payment methods on the payment page during checkout.

Q. How much does RoboOcean charge for shipping?
Ans: We provide free shipping on all prepaid orders. For COD orders, a fixed shipping charge of ₹49 is applicable.

Q. How can I place a bulk order?
Ans: To place a bulk order, you can contact us directly through phone: +91 92667 24068, email: info@roboocean.in, or WhatsApp. Choose the method most convenient for you, and our team will assist you with the process.

Q. Can I cancel my order after placing it?
Ans: You can cancel your order if it has not been shipped from our warehouse. To cancel, simply call our customer support number. Once the order is shipped, cancellations may not be possible.

Q. How long does RoboOcean take to deliver an order?
Ans: Delivery times vary based on your location. Most orders are shipped via air and typically arrive within 2–5 business days.

Q. What should I do if the product I want is out of stock?
Ans: If a product is out of stock, you can notify us via WhatsApp: +91 92667 24068, email:info@roboocean.in, or phone. Our team will contact you as soon as the product becomes available.

Q. How can I track my order?
Ans: Once your order is shipped, you will receive a tracking link and details via SMS and email. Use this link to monitor your shipment.

Q. How do I contact RoboOcean customer support?
Ans: You can reach our customer support team by calling our support number or sending an email to our support address.

Q. What if I receive a damaged or defective product?
Ans: If you receive a damaged or defective product, contact our customer support team immediately. Provide photos and a short video as evidence via email or WhatsApp, and we will ensure a swift resolution.

Q. Can I modify my order after placing it?
Ans: You can modify your order if it has not yet been shipped. For modifications, contact our customer support team. Once the order is shipped, changes may not be possible.

Q. What should I do if I receive the wrong item?
Ans: If you receive an incorrect item, take a photo and a short video of the product. Send the evidence to our customer support team via email or WhatsApp, and we will resolve the issue promptly.