Delivery & Return
Free delivery available on all of our products on order value ₹500. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
At Roboocean, we understand that timely delivery is crucial when it comes to your electronics purchases. That’s why we offer a variety of shipping options to ensure your products reach you safely and quickly. We partner with multiple trusted courier services to give you the most efficient delivery methods based on your location. Our goal is to provide a seamless, fast, and reliable delivery experience so you can enjoy your new products without delay.
1. Order the Product through COD or prepaid method
2. You Will Receive an Order Confirmation Message
3. Your order is picked & packed as soon as possible
4. Your order will be shipped by fastest courier method available on your area
Our Courier Partners
We collaborate with a wide range of renowned courier partners to cater to diverse delivery needs across the country. Depending on your location and the size of the order, we select the fastest, most reliable courier service to handle your shipment. Here are some of our trusted delivery partners:
Bludart, Dhelivery, Trackon, ExpressBee, Ecom Express, India Post, Ekart, Amazon Shipping Service, DTDC
Fast & Flexible Delivery
We strive to ensure your orders are processed and shipped as quickly as possible. Our team assesses each order’s destination and assigns the most efficient shipping method, so you receive your electronics in the shortest possible time. In some cases, we may use a combination of services to expedite your delivery.
Delivery Time
Shipping times may vary depending on your location and the availability of the product. Most orders will be delivered within [2 to 7] business days, but we also offer expedited delivery options for faster fulfillment. Once your order is dispatched, you will receive tracking details so you can monitor its progress until it reaches your doorstep.
Delivery Charges
Our shipping charges are calculated based on the size, weight, and destination of your order. We offer free shipping on select orders or promotional offers from time to time. For detailed information on delivery fees, please refer to our Shipping Policy.
Tracking Your Order
Stay updated on the status of your order with real-time tracking information from our courier partners. You’ll receive a tracking number via email or SMS once your order is dispatched, allowing you to easily track its journey to you. And you can also track your order via order tracking page.
FAQs
We’re sorry to hear that your order hasn’t arrived yet! Here's what you can do:
Check Your Tracking Information: Once your order ships, you'll receive a tracking number via email. You can use this tracking number to see the status of your shipment directly on the courier’s website.
Delivery Timeframe: Please keep in mind that delivery times can vary based on your location and the shipping method chosen. Most orders are delivered within the estimated timeframe, but delays can happen due to factors such as weather, high demand, or shipping carrier issues.
Shipping Delays: If your tracking information shows that your order is still in transit or there’s been a delay, please be patient. If you haven't received an update within the expected timeframe, feel free to reach out to us, and we will look into it right away.
Contact Us: If your order hasn’t arrived within the expected delivery window, or if the tracking information isn't updating, please contact our customer service team with your order number, and we'll assist you in resolving the issue.
A: Our delivery partners generally do not operate on public holidays, so orders may not be delivered on those days. However, delivery times can vary depending on your location and the specific carrier handling your order.
Here’s what you can expect:
- Order Processing: Orders placed on public holidays or weekends may be processed on the next business day.
- Delivery Delays: If your order is scheduled for delivery on a public holiday, it may be delayed until the next available business day.
For specific information about delivery schedules, please check with the shipping carrier or contact our customer support team for any updates related to your order.
We recommend planning ahead during holiday periods to ensure timely delivery. Thank you for your understanding.
We strive to deliver to as many locations as possible! To check if we deliver to your postcode, simply follow these steps:
Check During Checkout: When you enter your delivery address during checkout, our system will automatically verify if we can deliver to your postcode.
Shipping Information: You can also find a list of the areas we deliver to by visiting our shipping policy page or contacting our customer support team for more specific information about your location.
Exceptions: While we deliver to most areas, there may be certain remote or restricted locations where delivery is not available. If your postcode is not eligible, our team will contact you in that case.
If you're unsure or have any concerns, please feel free to reach out to our customer service team at Call: +91 92667 24068, and we'll be happy to assist you.
The need for a signature at the time of delivery depends on the shipping service used by our courier partner for your order.
Signature Required: For some shipments, especially high-value or fragile items, a signature may be required upon delivery to ensure the package is received safely.
No Signature Required: For most standard deliveries, a signature may not be necessary, and the courier may leave the package at your doorstep or a safe location.
We recommend checking the tracking details or the shipping confirmation email for specific delivery instructions. If you're unsure, feel free to contact our customer support team for assistance.
