At Roboocean, we value your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data. By interacting with our website, you agree to the practices described below.

Our Commitment to Privacy

Your information is safe with us. We do not rent, sell, lend, or distribute your personal information to third parties under any circumstances, except as outlined in this policy.

Data Access & Security

Access to your data is restricted to authorized personnel within our organization who require it to perform specific tasks. We may compile general demographic information for internal use, but such information is anonymized and does not include personal identifiers.

Information We Collect

To process your orders efficiently, we collect the following details:

  • Personal Information: Your First Name, Last Name, Address, City, Zip Code, State, Country, Phone Number, and Contact Email.
  • Technical Information: When you visit our website, we automatically collect data such as your IP address. While this does not identify you personally, it helps us improve your user experience by customizing the website, tracking visitor numbers, and analyzing geographic trends.

Information Sharing

We do not rent, sell, or share your personal information for marketing or any unauthorized purposes. However, in the course of fulfilling your orders, limited information may be shared with:

  • Courier services for order delivery.
  • Payment processors to handle transactions securely.
  • Vendors or partners assisting in the order fulfillment process.

Additionally, we may disclose information to legal authorities for fraud prevention, safety, or compliance with legal obligations.

How We Use Your Information

Your information is primarily used to:

  • Confirm and execute your orders.
  • Notify you about updates related to your purchases.
  • Respond to your customer service inquiries.
  • Send newsletters and promotional updates (only if you opt-in).

We treat all your information with the highest confidentiality. Disclosure is strictly limited to circumstances mandated by law or when resolving disputes.

Protecting Your Information

We implement robust security measures to ensure your personal data remains secure. Unauthorized access or misuse of your information is strictly prohibited.

Contact Us

If you have any questions or concerns regarding this privacy policy, please reach out to us at info@roboocean.in or through our contact form on the website.

Your trust matters to us, and we are committed to keeping your data secure while providing you with a seamless shopping experience at Roboocean.